Privacy Policy

Om Jewellers respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy ensures transparency about data collection and usage while respecting users’ privacy rights. As mentioned below, this policy outlines how we collect, use, and safeguard your information when you visit our website or engage with us through social media platforms:

  • 1. Information Collected

a. Personal Information You Provide:

When you contact us through third-party applications (such as WhatsApp, Facebook, Instagram, or any other communication channels) you provide information such as:

  • Name
  • Contact details (email address, phone number)
  • Specific jewellery preferences or inquiries

b. Automatically Collected Information:
When you visit our website, we may collect non-personal data, such as:

  • IP address
  • Browser type
  • Device information
  • Website usage statistics (e.g., pages viewed, time spent)

c. Social Media Interactions:
If you contact us through Facebook or Instagram, the information shared via those platforms will also be governed by their privacy
policies in addition to ours.

  • 2. How We Use Your Information
  • To respond to your inquiries and provide product-related assistance.
  • To share details about our jewellery collections and guide you in making purchases.
  • To improve our website’s functionality and user experience.
  • To send updates, promotions, or event notifications (with your consent).
  • To comply with legal obligations and protect against misuse or fraud.
  • 3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. Your information may be shared only in the following circumstances:

  • With Your Consent: When you explicitly authorize us to share information.
  • Service Providers: We may share information with trusted third parties that assist us in operating the website or communication channels (e.g., hosting providers, analytics tools).
  • Legal Obligations: If required by law or to protect our rights, property, or safety.
  • 4. Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

  • All data shared through WhatsApp, Facebook, and Instagram is protected according to the privacy standards of those platforms.
  • Our website employs [mention any security measures like SSL certificates] to secure data transmission.
  • 5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. These include:

  • Essential Cookies: Necessary for website functionality.
  • Analytics Cookies: To understand user behavior and improve our content.
  • You can modify your browser settings to manage or disable cookies.
  • 6. Your Rights

As per applicable data protection laws, you have the following rights regarding your personal information:

  • You can make choices about whether to receive promotional communications from us by opting out of promotional communications.
  • In addition, you can also generally make choices in your settings, or by visiting relevant links.
  • 7. Third-Party Links

Our website may contain links to third-party platforms like Facebook and Instagram. We are not responsible for the privacy practices or content of these platforms. Please review their privacy policies before sharing information.

  • 8. International Visitors

While our business is based in Mumbai, India, we welcome inquiries from around the globe. By providing information, you consent to its collection, use, and storage in accordance with Indian laws.

  • 9. Updates to This Policy

We may update this Privacy Policy periodically, to reflect changes in our practices and service offerings. Continued use of our website or communication channels signifies acceptance of the updated policy.

  • 10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us via email on hello@omjewellers.com.