Terms & Conditions

Welcome to Om Jewellers.
This website, www.omjewellers.com (“Website”), is owned and operated by Om Jewellers Private Limited (hereinafter referred as “Om Jewellers” or “Company” or “we” or “us” or “our”) having its registered office at 301-304, Hirji Heritage, Gulmohar Road, Borivali West, Mumbai, Maharashtra – 400092.
By accessing or using this website, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services:

  • 1. Website Purpose

This website is intended solely for showcasing our exclusive collection of gold, diamond, and polki jewellery. We invite customers from around the globe to explore our collection online.

  • 2. Intellectual Property Rights

All content on this website, including images, designs, descriptions, logos, and trademarks, is the property of Om Jewellers Pvt. Ltd. Unauthorized use, reproduction, modification, or distribution of any content is prohibited.

  • 3. Product Descriptions and Accuracy

We strive to provide accurate descriptions and images of our jewellery. However, variations in screen displays and photographic conditions may result in slight differences in actual products from their online appearance.

  • Specifications provided (e.g. weight, carat, and design) are approximate
    and for informational purposes. Product details are subject to verification at our store.
  • For detailed inquiries, please visit our showroom or contact us directly.
  • 4. No Online Transactions

All transactions, including viewing, selecting, and purchasing jewellery, are conducted exclusively at our physical stores.
This website does not facilitate online purchases, reservations, or payments. For any purchase-related queries or to view the collection in person, please contact us via the details provided on our contact us page.

  • 5. Customer Assistance

Our customer service team is available on WhatsApp, Facebook, and Instagram to help our users with inquiries and purchases.
Contact us to assist you with:

  • Product inquiries
  • Pricing and availability details
  • Guidance on visiting our stores for purchase
  • Assisting with booking appointments to view jewellery in person

Please note: All purchases and final transactions must be completed offline.

  • 6. Shipping Destinations

All domestic orders can be delivered to Pan India. In case of doubt, contact us to verify if we can deliver to your PIN Code. If there is no courier service available in your area, we do apologize for the inconvenience caused.
While we welcome customers from around the globe to visit our stores in Mumbai, at present, we only accept international delivery on request. For inquiries related to travel, jewellery availability, or custom orders, please reach out via the contact information provided.
PLEASE NOTE: Customer needs to produce PAN Card or Form 60 and passport or driving license for receiving the delivery for order value above INR 2 lakhs.

  • 7. Purchase Terms & Conditions

If the order value exceeds Rs. 2 lakhs, the customer will need to provide their PAN card upon placing the order in the manner specified by Om Jewellers. The billing name is supposed to be the same as the PAN card, or else the PAN card will not get verified and the customer will not be able to proceed with the order. Failure to provide the same shall result in cancellation of the order.

  • 8. Limitation of Liability

Om Jewellers does not guarantee uninterrupted or error-free access to the website. While we strive for accuracy, we are not liable for any discrepancies or reliance on the information provided on the site. Users are encouraged to visit our store for confirmation of product details and availability.

  • 9. User Responsibilities

By using this website, you agree to use the website responsibly and refrain from (i) engaging in activities that may harm, disrupt, or misuse the website; (ii) attempting unauthorized access; (iii) copying, sharing, or altering any content without permission (iv) providing false information via forms or inquiries.

  • 10. Third-Party Links

The website may contain links to third-party websites or resources for convenience. Om Jewellers does not endorse or take responsibility for the content, privacy policies, or practices of these third-party sites.

  • 11. Privacy Policy

For information about how we collect, use, and protect your data, please review our Privacy Policy. By using the website, you consent to the collection and use of your information as outlined in our Privacy Policy.

  • 12. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from the use of the website shall be subject to the exclusive jurisdiction of the courts in Mumbai, India.

  • 13. Changes to Terms and Conditions

Om Jewellers reserves the right to modify or update these Terms and Conditions at any time, without any obligation to inform the user; hence it is the user’s responsibility to check for the recent updates. Continued use of the website after changes are made signifies acceptance of the revised terms.